Good Customer Service Is Effective Marketing For Fry's Electronics

One of our new flat-panel displays that I bought at Fry's stopped working, so I needed to exchange it. One problem: misplaced receipt. Due to good customer service, I was able to exchange it today. Read more...

LogMeIn Hamachi: Your Own, Private VPN

Accessing work computer files from home was easy after I found the right tool — LogMeIn Hamachi. Hamachi establishes a connection over the Internet that creates conditions very similar to that as if the computers were connected over a local area network. Read more...

Managing A Digital Photo Library: How I'm Coping

As I write this, I have taken more than 7,200 photos in four years, and my library keeps getting bigger. I needed a method to store all of these photos and keep them safeguarded. Read more...

Lenzmarketing.com Re-Launches With Content Management System

When we embarked on re-launching our web site, we knew that we needed to implement a content management system (CMS) to help our collaborators post and review content easily. Our web site had become stagnant, mainly due to the time it takes to create, review, and post new content. Read more...